1. Scope
This Privacy Policy applies to information collected through wedlik.com, our forms, email, telephone, WhatsApp and service-related communications.
2. Information we collect
Depending on your interaction with Wedlik, we may collect your name, phone number, email address, service requirement, location at city or service-area level, correspondence, transaction reference and support history. We do not intentionally collect unnecessary sensitive information.
3. How information is used
- To review and respond to service enquiries.
- To confirm scope, pricing, availability and timelines.
- To process or verify payments and refunds.
- To provide customer support and service updates.
- To prevent fraud, abuse and security incidents.
- To comply with legal, regulatory, accounting and banking requirements.
- To improve our website and customer experience.
4. Payment information
Payment card or account credentials may be processed by an authorised bank or payment service provider. Wedlik does not intend to store complete card numbers, CVV codes or online banking passwords on this website.
5. Sharing of information
We may share the minimum necessary information with authorised employees, service support parties, payment providers, professional advisers or public authorities where required for service fulfilment, security, dispute handling or legal compliance. We do not sell personal information.
6. Data retention
Information is retained only for as long as reasonably necessary for the stated purpose, customer support, accounting, dispute resolution, fraud prevention or legal compliance.
7. Security
We use reasonable administrative, technical and organisational safeguards. No internet transmission or storage method can be guaranteed to be completely secure.
8. Your choices
You may request access, correction or deletion of information, subject to legal and operational retention obligations. You may also ask us to stop optional marketing communication.
9. Cookies and logs
The website may use essential cookies, server logs or basic analytics to maintain security, understand performance and improve usability.
10. Children
Wedlik services are not intentionally directed to children who cannot lawfully provide consent. A parent or legal guardian should contact us regarding any concern.
11. Policy updates
We may update this policy when business, legal or technical requirements change. The revised effective date will be shown on this page.
12. Contact
Privacy enquiries may be sent to wedlikinfo@gmail.com or 0339-2549583. Office: House R-751, Sector 10, North Karachi, near Anda Mor, Karachi, Pakistan.